My camera doesn't turn on when I start the drone. What can I do?

If your camera doesn't turn on when you start your drone, there could be several reasons for this issue. Here are some steps you can take to troubleshoot and potentially resolve the problem:

1. Check Battery and Power: Ensure that the drone's battery is properly connected and charged. A low battery or poor connection can prevent the camera from turning on.
   
   

2. Camera Settings: Double-check the camera settings in the app to make sure they are configured correctly. Sometimes, settings or modes can affect whether the camera turns on.
   
   

3. Camera Cable Connection: Inspect the cables connecting the camera to the drone. Make sure they are securely connected and not damaged. Loose or damaged cables can prevent the camera from functioning.
   
   

4. Firmware Update: Make sure that both your drone and the camera have the latest firmware updates installed. Firmware updates can address compatibility and functionality issues.
   
   

5. Camera Activation: Some drones require a specific process to activate the camera. Refer to the user manual for your specific drone model to ensure that you are activating the camera correctly.
   
   

6. Restart Drone and App: Try restarting both the drone and the app. Sometimes, a simple reboot can resolve minor glitches.
   
   

7. Check Camera Hardware: If possible, visually inspect the camera itself for any signs of damage or loose components.
   
   

8. Check for Error Messages: Look for any error messages or notifications in the app that might provide more information about the issue.
   
   

9. Contact the Support: If none of the above steps resolves the issue, reach out to us using this form.